As a professional, I have the privilege and responsibility of attempting to achieve my clients’ goals in a field (litigation) in which they have little or no expertise. The same would be true if I were a dentist, plumber or landscaper. The point is that the client comes to you with a problem, the need to file or defend a lawsuit. They generally don’t know how to solve the problem any more than they would know the best way to fill a cavity, fix a leaky pipe or weed a flower garden. But clients do know the result they want, and that’s why the primary focus should be on the solution. What result do you want? Am I able to provide it? How would I go about it? How much may it cost? As an attorney, I don’t define the goals of a litigation matter – the client does. If I want to maximize a successful representation, I need to constantly work with the client to define and refine realistic and achievable goals. Communication is key and the best time for me to begin this process is when we are discussing possible engagement, before I accept the representation.
Designing Creative Approaches. Delivering Efficient Resolutions.